Multicap provides direct updates to customers and their support networks/representatives on major changes to Multicap services or operations impacted by COVID-19, as necessary and appropriate.
For current Multicap service status and up-to-date information, please visit the Current Status of Services page
Multicap recommends you visit the Queensland Government, New South Wales Government and Australian Government websites for all general COVID-19 news and information.
Our preferred method of communication is via email - to update your contact details as a customer or customer representative/support network member, please speak to your Service Leader.
You can find previously distributed communications here:
Email 11 November 2021 - COVID-19 vaccination mandate
Email 3 August 2021 - lockdown extension