Coronavirus (COVID-19)

Customer Communications

Multicap provides direct updates to customers and their support networks/representatives on major changes to Multicap services or operations impacted by COVID-19, as necessary and appropriate.

For current Multicap service status and up-to-date information, please visit the Current Status of Services page

Multicap recommends you visit the Queensland Government, New South Wales Government and Australian Government websites for all general COVID-19 news and information. 

Our preferred method of communication is via email - to update your contact details as a customer or customer representative/support network member, please speak to your Service Leader. 

You can find previously distributed communications here:

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